Frequently Asked Questions

How do I watch a Network for New Music concert online?

Each concert will be streamed on our website at networkfornewmusic.org/live. You will be prompted to enter a password. You can find this password in your Ticketleap confirmation email - simply click “View Order” and scroll down to “From the event organizer”. You will also receive the password in a detailed email the morning of the concert.

We recommend listening on high-quality headphones/speakers for an optimal audio experience.

Please access the stream a few minutes early to test your system. Once you are connected, simply press “play” on the video to start the concert at 7:30pm.

How do I participate in the pre- and post-concert Zoom?

You will find the Zoom link in a detailed email the morning of the concert (Saturday, October 17th). Click the link to join the 7:15 PM live Zoom welcome and the same link to re-join for a brief post-concert chat with Thomas Schuttenhelm.

Can I watch on my television?

If you have an HDMI cable, you can connect your computer with your television and watch it there.

If I miss the live-stream, can I still watch the video later?

The concert video will be available for one week following the performance.

I can't get the video to play. What am I doing wrong?

A slow internet connection could be the issue. Check your location and the number of devices connected to your network. Refreshing your browser may also help.

A weak internet connection can also cause problems. If connectivity is low on your device, try moving closer to your Wi-Fi router.

Also please be sure your internet browser is up to date. For best user experience, we suggest viewing through the following internet browsers: Chrome 48+, Firefox 44+, Microsoft Edge 14+, Safari 9+.

Can I make the video full screen?

Yes, the option to enter full-screen mode is located in the lower right corner of the video frame. To exit full screen mode, simply press the "Esc" button to return to the main page.

How do I adjust the volume?

In addition to the sound controls on your device, there is a volume control button inside the video stream, located in the lower left corner of the frame..

How can I support Network for New Music events?

Thank you for asking! If you are able, please consider the available option to increase your ticket price to further support Network's programs. You may also donate to our Annual Fund and/or the Linda Reichert Commissioning Fund. Gifts of any size are deeply appreciated. We are very grateful for your help in supporting this effort!